Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number for repair requests and orders.
• Shipping and billing addresses for product deliveries.
• Device details (brand, model, IMEI) for repair services.
• Transaction details for payments made through our platform.

2. How We Use Your Information

We use the collected data to:

• Process and track your repair requests and orders.
• Communicate with you regarding service updates and delivery status.
• Provide customer support and resolve technical issues.
• Improve our website and service offerings.

3. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We may share your information with trusted third-party service providers (e.g., payment processors, delivery partners) strictly for the purpose of fulfilling our services to you.

5. Analytics

We use Google Analytics to understand how our website and Android app are used, such as which pages are visited, how long visits last, approximate location (city level), and device and browser type. This helps us improve our services. Google Analytics uses cookies and similar identifiers and does not receive your name, phone number, or address from us.

You can opt out of Google Analytics on the web using the Google Analytics Opt-out Browser Add-on. Learn more about how Google uses data at policies.google.com.